Okay, cPanel is telling you that your mailbox is total. You go in, empty all emails, but the quota has not gone down. Your webhost's help says to wait up to four hrs for the quota to refresh, as webmail's Utilization does not transform promptly most of the time. There is a Pretty very simple trick to correct this.
Very first, make positive your webmail is truly beneath your preset quota. If it is not, get rid of some emails. Any emails with huge attachments are greatest to eliminate. When you are certain that there is no way you are really more than quota, you will open up your cPanel's file manager to your residence directory. Go to the folder referred to as mail, then into the appropriate domain's folder and ultimately into the directory of the consumer in query. In here, you will see a file known as maildirsize. Eliminate or rename this file. (I often choose renaming to getting rid of...just in situation)
/house/consumer/mail/domain.com/consumer/maildirsize
As soon as the file has been eliminated, go back to the 'email accounts' segment of your cPanel and toggle the quota (transform it to yet another worth and back) on the email account that is obtaining the situation. Your email's Utilization need to be reset to the correct totals and you can once again get your email.
If you are uncertain of how to use the cPanel file manager, you can uncover out how to use it here: Employing cPanel's File Manager This will stroll you by way of all of the essentials of Employing the file manager.
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